Q. Does Chuffed headshop accept orders from any country?
A. Yes, Chuffed headshop will ship worldwide but due to the nature of some of the products being distributed, all customers are expected to check the laws governing their own country before placing an order. Chuffed headshop does not encourage anyone to act in conflict with his or her national laws and Chuffed headshop will not be held responsible for customers who choose to do so.

Q. What type of currency and payment does Chuffed Headshop accept?
A. Chuffed headshop will accept English Sterling (GBP) only.
We accept all major credit cards, once recieved your order will be dispatched the next day, usually everythings instock so have fun shopping.

Q. How can i place an order with Chuffed Headshop?
A. You can order online using our shopping basket, once you added items to your shopping basket just click on the "view basket" link at the top left of the screen to view your items, you can amend amounts, delete items and/or purchase the items on this page.

Q. How do I know if Chuffed headshop has received my order?
A. When you place an order with Chuffed headshop you will receive confirmation e-mail from the credit card processing company, containing your order details (the delivery address is not included in this email), no payment will be taken from you at this time. Once chuffed headshops webmaster receives your order they will check the items are instock before processing the transaction, you will then receive a confirmation email from chuffed headshop containing your delivery address, your order number and confirming you’re ordered items, (this email will contain your delivery address). If you have any queries about your order please quote your order number when e-mailing or phoning Chuffed headshop. Chuffed headshop will send you another e-mail once your order has been Posted informing you of your Parcel Tracking Number, all uk orders are sent via royal mails next day special delivery service and need to be signed for, this costs just £2.95. If your parcel does not arrive within the stated time you can use this number to track your parcel, just call 08457 001200 or go to www.royalmail.com.

Q. Once I have ordered from Chuffed headshop how long will it take before I receive my order?
A. Chuffed headshop will endeavour to send out your order the next working day. Packages are sent using Special Delivery next day service through Royal Mail, however as postal services are known to be less than reliable, expect to wait anywhere up to 7 working days, please note that packages dispatched to Europe and Overseas can take longer to arrive. In addition to this, certain items in your order may be out of stock, in every case Chuffed headshop staff will do the very best to send out your order as soon as possible. You are welcome to contact Chuffed headshop to check on your order at any time.

Q. How does Chuffed headshop send out my order?
A. All orders are sent out in discreet packaging. Your order will be sent out in a plain padded envelope or box. There are no labels on the packaging except the delivery address and return address. There is no reference as to what is contained within the envelopes or boxes.

Q.Are the product photos and information on www.chuffedheadshop.co.uk, EXACTLY what I'm going to receive?
A. All photos on the Chuffed headshop, are genuine photographs of products from chuffed headshop stock, unless a supplier has been nice enough to provide us with a hi-res image. In addition, the information about sizes/weights/functions etc is as accurate and clear as possible, some opinions have been added to help give an all round description of product's, also some information has been given to Chuffed headshop by our suppliers. Occasionally, a supplier may alter their design ever so slightly, maybe they'll change the size by a couple of mm or move or change their logo slightly, maybe they'll alter the colour by one shade or something stupid, unless the design has changed significantly or the operation of the item is different we won't rush to take a new picture. No refunds will be given for the reason's just mentioned.